AAMA CMA Practice Question
During an office visit, a patient avoids eye contact, has arms crossed, and repeatedly taps their foot. As a medical assistant, what is the most appropriate interpretation of these non-verbal cues?
The patient is likely experiencing anxiety or discomfort and may require reassurance.
The patient is exhibiting signs of being in a relaxed and content state of mind.
The patient is expressing enthusiasm and eagerness to engage in conversation.
The patient is showing signs of aggression and could become confrontational.