Crucial Exams

AAMA CMA Practice Question

During afternoon clinic hours, an adult patient's mother telephones the office and requests detailed results of the patient's recent laboratory tests and treatment plan. According to the HIPAA Privacy Rule, what is the most appropriate FIRST action for the medical assistant?

  • Tell the caller that the information can only be released after a court-issued subpoena is received.

  • Determine whether the patient has given written or verbal permission for the caller to receive the information.

  • Refer the caller to the billing department for further assistance.

  • Transfer the call directly to the healthcare provider without screening.

AAMA CMA
General
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
Bash, the Crucial Exams Chat Bot
AI Bot