During a routine medical history assessment, a patient reports experiencing bloating and diarrhea after consuming dairy products. Which of the following actions should the medical assistant take to best support the patient's needs?
Suggest increasing the consumption of yogurt to improve the patient's digestion.
Advise the patient to drink full-fat milk instead of skim milk to reduce symptoms.
Encourage the patient to take over-the-counter antidiarrheal medications when symptoms occur.
Recommend that the patient avoid dairy products and consider lactose-free alternatives.
The medical assistant should recommend that the patient avoid dairy products, as the patient's symptoms suggest a possible lactose intolerance. Lactose intolerance is characterized by the inability to digest lactose, a sugar found in milk and dairy products, leading to gastrointestinal symptoms such as bloating, diarrhea, and gas. Recommending an avoidance of dairy products may prevent these symptoms. Lactose-free alternatives or lactase enzyme supplements may also be recommended, but the first step is to avoid the problematic foods. The other responses do not directly address the patient's reported symptoms or the possibility of lactose intolerance.
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