Crucial Exams

AAMA CMA Practice Question

A physician decides to terminate the care of a noncompliant patient. Which of the following is the BEST way for the medical assistant to ensure compliance with legal and ethical standards?

  • Notifying the patient via a text message to their registered mobile number

  • Sending a certified letter to the patient with a return receipt requested

  • Informing the patient during a routine phone call about the decision to terminate care

  • Sending an email notification to the patient's last known email address

AAMA CMA
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