AAMA CMA Practice Question
A physician decides to terminate the care of a noncompliant patient. Which of the following is the BEST way for the medical assistant to ensure compliance with legal and ethical standards?
Sending an email notification to the patient's last known email address
Sending a certified letter to the patient with a return receipt requested
Notifying the patient via a text message to their registered mobile number
Informing the patient during a routine phone call about the decision to terminate care