Crucial Exams

AAMA CMA Practice Question

A patient who speaks limited English has come in for a consultation and, based on the initial greeting, does not appear to fully understand the medical assistant's questions. What should the medical assistant do to facilitate effective communication?

  • Proceed with the consultation using simple English and hoping the patient understands enough to provide informed consent.

  • Ask the patient's accompanying child to interpret the medical information and relay the patient's concerns.

  • Use hand gestures and visual aids exclusively to communicate with the patient.

  • Arrange for a qualified interpreter to assist in communication.

AAMA CMA
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