AAMA CMA Practice Question

The correct response is to provide the patient with a written notice and suggest alternative providers. It is essential for healthcare providers to formally communicate the end of the professional relationship with a patient and facilitate the transition to another competent healthcare provider to ensure ongoing care, thereby avoiding a claim of abandonment. The written notice provides documentation of the provider's effort to ensure continuity of care. Merely documenting the patient's move in the medical record without providing notice or assistance does not demonstrate an attempt to ensure continuity of care. Suggesting specialists without providing written notice lacks formal documentation of the provider's actions, potentially leaving the provider vulnerable to a claim of abandonment. Ignoring the patient's notification doesn't address the patient's future care needs and is an inappropriate and unethical response.