Crucial Exams

AAMA CMA Practice Question

A medical assistant is treating a recent immigrant who speaks limited English. The patient appears to be in distress and is having difficulty describing their symptoms. Which action should the medical assistant take to communicate effectively and provide appropriate care?

  • Rely on non-verbal cues and guess the patient's symptoms before treating them.

  • Wait for the patient's English-speaking family member to arrive and act as an interpreter.

  • Seek the help of a certified medical interpreter or use a professional translation service.

  • Continue the consultation without addressing the language barrier, assuming the patient's discomfort is not severe.

AAMA CMA
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