A medical assistant is generating an itemized statement for a patient after a series of treatments. The statement must display each service provided, the associated charge, and any payments or adjustments made. Which of the following would be the MOST appropriate to ensure the statement is clear and accurate for the patient?
The statement lists all the services provided with a single total charge at the end, combining all individual service costs without specification.
The statement only shows unpaid charges that remain after insurance adjustments, not including previous payments made by the patient.
The statement lists all adjustments made to the account without displaying the original charges for each service.
The statement shows a detailed list of all services provided with dates, individual charges, total charge, adjustments, payments applied, and the amount due.
An itemized statement should include a detailed list of services provided with dates, the individual charge for each service, the total charge before and after any adjustments, payments applied, and the final amount due. By listing all these details, it provides a transparent and understandable summary of charges for the patient. Merely listing services with total charges lacks the breakdown of individual service costs, while showing only unpaid charges can lead to confusion if the patient doesn't remember their previous payments. Displaying only adjustments without showing original charges does not provide a full account of the patient's financial responsibility.
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