Crucial Exams

AAMA CMA Practice Question

A medical assistant is explaining the clinic's patient portal to a new patient. Which of the following lists the functions typically available to patients through a patient portal?

  • Processing insurance claims and negotiating reimbursement rates with payers.

  • Viewing laboratory results, requesting prescription refills, and scheduling appointments.

  • Altering official diagnoses and modifying treatment plans entered by the physician.

  • Accessing the full, unedited medical records of other patients in the clinic.

AAMA CMA
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