A medical assistant inadvertently administers a higher dose of medication to a patient than was prescribed. Which of the following is the BEST course of action the medical assistant should take immediately after discovering the error?
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Inform the nursing supervisor about the error and wait for further instructions.
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Prepare an incident report form for the facility's risk management department.
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Document the error in the patient's chart and continue monitoring the patient.
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Report the error to the prescribing healthcare provider as soon as possible.
The medical assistant must promptly report the error to the prescribing healthcare provider to assess and mitigate any potential harm to the patient. This step is crucial in initiating any necessary interventions and is also in line with best practices for transparency and patient safety. Documenting the incident is also important, but the first response should always be to involve the prescribing provider. The other options, although potentially useful in different contexts, do not directly address the immediate patient safety concerns associated with a medication error.
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Why is it important to report the medication error to the prescribing healthcare provider immediately?
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What steps should a medical assistant take after reporting the error to the healthcare provider?
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AAMA CMA
Clinical Competency
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