Crucial Exams

AAMA CMA Practice Question

A medical assistant in a family practice receives a phone call from a patient asking to have their prescription for a Schedule II controlled substance refilled. According to federal regulations, what is the appropriate action the medical assistant should take?

  • Generate an electronic refill request that can be dispensed up to five times within six months with the provider's approval.

  • Call the pharmacy and authorize up to a 30-day refill, provided the provider signs the hard copy within 72 hours.

  • Advise the patient that the prescription may be refilled once if the medication is not a narcotic analgesic.

  • Inform the patient that a new written or electronic prescription from the provider is required; refills are not permitted for Schedule II drugs.

AAMA CMA
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