Crucial Exams

AAMA CMA Practice Question

A medical assistant has submitted an insurance claim and receives a remittance advice indicating the claim has been rejected due to a coding error. What should the medical assistant do next?

  • Contact the patient to inform them of the rejection.

  • Appeal the rejection without making any changes to the claim.

  • Ignore the rejection and wait for the insurance company to contact the clinic.

  • Correct the coding error and resubmit the claim.

AAMA CMA
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