A medical assistant at a primary care office receives a request from a specialist's office for the records of a patient being co-managed for several conditions. The patient's chart contains information regarding their treatment for HIV. According to privacy regulations, what is the proper action for the medical assistant to take before releasing these records for continuity of care?
Release the records as requested because sharing information for continuity of care is permitted under HIPAA.
Verify that a specific, written authorization from the patient for the release of HIV-related information is on file.
Release the requested records after redacting all information pertaining to the patient's HIV status.
Inform the specialist that records containing a patient's HIV status cannot be shared under any circumstances.
While HIPAA generally permits the sharing of PHI between providers for treatment purposes, including continuity of care, federal and state laws provide stricter protection for highly sensitive information. Records related to HIV status, substance abuse, and mental health often require explicit, written patient authorization for any disclosure. Therefore, the correct procedure is to obtain or verify a specific signed authorization from the patient before releasing this information, even to another treating physician.
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