ISC2 Systems Security Certified Practitioner (SSCP) Practice Question
Your healthcare startup hosts its application on AWS and is signing with a cloud-based analytics vendor that will receive protected health information (PHI) from an S3 bucket. Corporate policy and HIPAA require that all PHI be irreversibly deleted within 30 days after contract termination. When negotiating the provider's Service Level Agreement (SLA), which component is most critical to ensure this compliance objective is met?
A commitment to supply customers with quarterly SOC 2 Type II audit reports
A requirement for the provider to maintain a 4-hour RTO and 15-minute RPO for its platform
A clause defining maximum 30-day data retention and secure destruction timelines for customer data
A 99.9% monthly uptime percentage with associated service-credit penalties
For regulated data such as PHI, the most relevant SLA element is an explicit commitment covering how long the provider may retain customer data and the exact timeline and method for its secure destruction after service termination. Availability targets, disaster-recovery objectives, and audit-report commitments are important, but they do not directly guarantee that the provider will delete residual data within the required 30-day window. Only a clearly defined data retention and destruction clause maps to the stated compliance requirement.
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ISC2 Systems Security Certified Practitioner (SSCP)
Systems and Application Security
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