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ISC2 Systems Security Certified Practitioner (SSCP) Practice Question

During a weekly on-call rotation, a DevOps engineer receives an unsolicited phone call from someone claiming to be from AWS Support. The caller says an urgent breach investigation requires the engineer's current virtual MFA token to validate access. Which action BEST reflects proper security-awareness handling of this social engineering attempt?

  • Immediately hang up and disable the IAM user mentioned by the caller to prevent any possible misuse.

  • Provide the MFA code after the caller sends a follow-up email from what appears to be an aws.com address.

  • Decline to share the MFA code, end the call, and open a new case using the AWS console's official support channels.

  • Request the caller sign a nondisclosure agreement, then share the MFA code once the document is returned.

ISC2 Systems Security Certified Practitioner (SSCP)
Security Concepts and Practices
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