ISC2 Certified Secure Software Lifecycle Professional (CSSLP) Practice Question
As part of decommissioning a legacy SaaS CRM, backups are wiped and user accounts disabled. A service-level agreement with the vendor is still active. According to secure EOL policy requirements, what is the most appropriate next action regarding that SLA?
Issue a formal termination notice citing the contract's exit provisions and obtain written confirmation of service shutdown and data disposition.
Transfer the SLA to procurement for possible reuse with future vendors to reduce negotiation effort.
Archive the SLA document and rely on finance to detect and cancel any remaining payments.
Stop monitoring SLA metrics and let the contract expire naturally at the next renewal date.
A formal written termination, referencing the contract's exit clauses and requiring confirmation of data destruction and service cessation, ensures the organization is no longer financially or legally bound and that the provider meets remaining security obligations. Simply allowing the contract to lapse, filing paperwork, or passing it to another team does not guarantee obligations are met or costs stopped, leaving potential exposure.
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What is an SLA in the context of service-level agreements?
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ISC2 Certified Secure Software Lifecycle Professional (CSSLP)
Secure Software Lifecycle Management
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