ISC2 Governance, Risk and Compliance (CGRC) Practice Question

During scoping for a compliance assessment, your team debates including the externally hosted CRM SaaS that exchanges customer PII with on-premises systems. Which factor provides the strongest justification for keeping the SaaS in scope?

  • The SaaS provider, not the organization, owns and manages the underlying hardware.

  • Its servers are physically located outside the corporate data center.

  • The service processes and stores regulated customer data integral to business workflows.

  • Collecting audit evidence from a SaaS vendor will lengthen the project schedule.

ISC2 Governance, Risk and Compliance (CGRC)
Assessment/Audit of Security and Privacy Controls
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