ISC2 Governance, Risk and Compliance (CGRC) Practice Question
During a Change Control Board meeting, you must justify a production deployment of a new security configuration baseline. Which element of the deployment plan is most critical for demonstrating that the change can be reversed quickly if unexpected issues threaten compliance?
A customer-facing communications timeline announcing feature availability and support contacts.
A fully tested rollback procedure that defines triggers, responsibilities, and steps to restore the previous state.
A cost-benefit projection showing the expected return on investment within two fiscal quarters.
A comparative performance report between development and test environments highlighting resource utilization.
Change management best practices, including guidance from NIST SP 800-128, stress that every production deployment must include a clearly documented and tested rollback (back-out) procedure. This plan details when a rollback is triggered, who is responsible, and the exact technical steps to restore the previous known-good state, thereby limiting operational impact and preserving the system's approved security posture. While financial analyses, customer communications, and performance comparisons may be useful, none of them ensure that the organization can promptly undo a problematic change to maintain compliance and availability.
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ISC2 Governance, Risk and Compliance (CGRC)
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