Crucial Exams

ISC2 Governance, Risk and Compliance (CGRC) Practice Question

A retailer collected customers' addresses and payment details solely to process online orders. Months later, the analytics team proposes using the same dataset to build targeted advertising campaigns. According to fundamental privacy concepts, which action should the privacy officer take first?

  • Hash all customer names and email addresses before running the advertising analytics.

  • Retain the purchase records indefinitely to cover any potential future business or legal needs.

  • Move the data into a dedicated analytics environment protected by stricter access controls.

  • Verify that the advertising use aligns with the original collection purpose and seek additional customer consent if it does not.

ISC2 Governance, Risk and Compliance (CGRC)
Security and Privacy Governance, Risk Management, and Compliance Program
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