ISC2 Certified Cloud Security Professional (CCSP) Practice Question
Your organization is a multinational SaaS provider that stores and processes EU customers' data in several public cloud regions. During a privacy audit, the assessor asks which internationally recognized standard you follow to prove that you have implemented specific controls for protecting personally identifiable information (PII) as a public cloud service provider acting as a data processor. Which standard should you reference to best satisfy this requirement?
ISO/IEC 20000-1 - Service management system requirements
ISO/IEC 27018 - Code of practice for protection of PII in public clouds acting as PII processors
ISO/IEC 27701 - Privacy Information Management System (PIMS) requirements and guidance
ISO/IEC 27017 - Information security controls for cloud services
ISO/IEC 27018 is the first international code of practice focused on protection of personally identifiable information (PII) in public cloud computing environments where the cloud service provider acts as a PII processor. It augments the ISO/IEC 27002 controls with privacy-specific guidance such as data subject consent, transparency, data minimization, and accountability-precisely the evidence an EU privacy auditor seeks.
ISO/IEC 27701 extends ISO/IEC 27001 to create a broader Privacy Information Management System but is not limited to cloud processors.
ISO/IEC 27017 provides generic information security controls for cloud services without the PII-specific focus.
ISO/IEC 20000-1 addresses IT service management, not privacy requirements. Therefore, ISO/IEC 27018 is the most appropriate standard to reference.
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ISC2 Certified Cloud Security Professional (CCSP)
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