ISC2 Certified Cloud Security Professional (CCSP) Practice Question
Your organization hosts a multitenant IaaS platform. An engineer submits a Request for Change (RFC) to upgrade the hypervisor version on all compute nodes during a scheduled maintenance window. Under an ITIL-aligned change management process, which specific item must be included in the RFC to limit customer downtime if the upgrade encounters unforeseen problems?
Metrics and criteria for the post-implementation review to be held two weeks after the change
A financial estimate for the next hardware refresh cycle related to the compute nodes
A documented and tested rollback (backout) plan for restoring the previous hypervisor version
A communication memo summarizing lessons learned to be distributed after deployment
ITIL change management requires every RFC to describe how services will be returned to their pre-change state should the implementation fail. This is documented as a backout or rollback plan that details the steps, resources, and timing needed to revert the environment and restore normal operations. While post-implementation reviews and communications are important, they occur after the change is complete and do not directly mitigate immediate service impact. A budget forecast is outside the scope of a single operational change request. Therefore, the inclusion of a clearly defined, tested rollback plan is mandatory to control risk and ensure service continuity during the hypervisor upgrade.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is a rollback (backout) plan in ITIL change management?
Open an interactive chat with Bash
What is the role of a post-implementation review in the change management process?
Open an interactive chat with Bash
Why is a rollback plan prioritized over other RFC elements like financial estimates or communication memos?
Open an interactive chat with Bash
ISC2 Certified Cloud Security Professional (CCSP)
Cloud Security Operations
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
IT & Cybersecurity Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$19.99
$19.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$44.99
$14.99/mo
One time purchase of $44.99, Does not auto-renew.
MOST POPULAR
Annual Pass
$119.99
$9.99/mo
One time purchase of $119.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$189.99
One time purchase, Good for life.
What You Get
All IT & Cybersecurity Package plans include the following perks and exams .