ISC2 Certified Cloud Security Professional (CCSP) Practice Question
Your company is finalizing a contract with a small SaaS provider that will store mission-critical customer data. Executives are concerned about vendor lock-in and the possibility that the start-up could become insolvent. Which contract provision will MOST effectively mitigate both risks?
Annual delivery of a SOC 2 Type II assurance report on the provider's controls
Financial penalties if the provider misses its 99.9 % availability service-level target
A choice-of-law clause specifying which jurisdiction's courts will govern disputes
Periodic data escrow with an independent third party in a standard export format
A data-escrow clause requires the provider to place up-to-date copies of the customer's data (and, in some agreements, the application source code) with an independent third party in a portable, industry-standard format. If the vendor goes out of business or the contract is terminated, the customer can obtain the escrowed materials and migrate to a different service, limiting lock-in and protecting against vendor-viability failure. The other options may be valuable for service quality or governance but do not directly guarantee timely access to data or code needed to exit the service should the provider fail.
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What is data escrow, and how does it help in vendor lock-in scenarios?
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Why is using a standard export format important for data portability?
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How does a SOC 2 Type II report differ from a data escrow agreement?
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ISC2 Certified Cloud Security Professional (CCSP)
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