ISC2 Certified Cloud Security Professional (CCSP) Practice Question
Your company delivers a cloud-hosted security analytics service and contracts a third-party managed detection and response (MDR) firm that consumes your log data through REST APIs. You plan to redeploy the logging stack overnight using Infrastructure as Code, a change that will replace all existing API endpoints and tokens. Under recommended cloud change-management practices for communicating with other stakeholders, which action should you take to minimize service disruption for the MDR provider?
Invite the MDR provider to the formal change advisory meeting and send them the new API details before the maintenance window.
Complete the change first, confirm everything works, then brief the MDR provider at the next scheduled quarterly service review.
Proceed with the change without advance notice and task the SOC to handle any MDR connection failures that arise.
Post the change information on the internal collaboration portal and assume external stakeholders will consult it if needed.
Effective change management in cloud operations requires that all affected stakeholders-internal teams and external parties-be notified in advance so they can prepare for any impact on their services. Including the MDR provider in the change advisory or review meeting and giving them detailed, timely information (such as revised endpoints and replacement tokens) lets them update configurations before the maintenance window ends, thereby preventing an unexpected loss of log visibility. Deferring notice until after the fact or relying on passive channels (an intranet post or waiting for trouble tickets) violates best-practice guidance and risks an avoidable monitoring outage.
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ISC2 Certified Cloud Security Professional (CCSP)
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