Crucial Exams

ISC2 Certified Cloud Security Professional (CCSP) Practice Question

Your cloud operations team has detected recurring SLA violations caused by high storage I/O latency in several availability zones. Leadership has asked you to launch an ITIL-aligned continual service improvement (CSI) program that follows the Plan-Do-Check-Act (PDCA) cycle. Which activity should you perform during the initial Plan phase to ensure an effective start to this CSI effort?

  • Compare post-change performance data with historical baselines to validate improvement results.

  • Define and document storage-latency key performance indicators that align with business requirements and SLAs.

  • Roll out an updated storage driver to every hypervisor and begin real-time performance monitoring.

  • Delete archived performance logs that are older than the organization's retention policy to conserve space.

ISC2 Certified Cloud Security Professional (CCSP)
Cloud Security Operations
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