ISC2 Certified Cloud Security Professional (CCSP) Practice Question

You are the security operations manager for a regional IaaS provider. A critical hypervisor firmware vulnerability will force emergency host reboots in one availability zone within the next 48 hours. Contract language requires at least 24-hour notice to all tenants and to the brokerage partners who resell your service. Which communication approach best meets the requirement for these "other stakeholders" while keeping operational overhead low and avoiding unnecessary exposure of technical details?

  • Publish a maintenance advisory on the public service-status page and automatically e-mail all customers and registered broker contacts.

  • Release a detailed root-cause analysis on the corporate blog prior to starting the maintenance event.

  • Telephone each tenant's security contact individually to explain the issue and request a reboot window.

  • Post the vulnerability notice in the internal chat channel and ask account managers to relay it to partners at their discretion.

ISC2 Certified Cloud Security Professional (CCSP)
Cloud Security Operations
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