ISC2 Certified Cloud Security Professional (CCSP) Practice Question

While negotiating a cloud outsourcing deal, your security team insists that backup recovery point objectives, maximum incident-response times, and monthly availability thresholds be contractually binding and carry financial penalties if the provider fails to meet them. In which section of the contract should these granular, measurable service commitments be placed to ensure they are continuously enforceable throughout the relationship?

  • Memorandum of understanding (MOU)

  • Service level agreement (SLA)

  • Statement of work (SOW)

  • Master service agreement (MSA)

ISC2 Certified Cloud Security Professional (CCSP)
Legal, Risk and Compliance
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