ISC2 Certified Cloud Security Professional (CCSP) Practice Question
During negotiations with a multitenant SaaS provider, your legal team cites ISO/IEC 27050-2 guidance, stressing that the company must be able to preserve and later collect electronically stored information (ESI) if a litigation hold is issued under the U.S. Federal Rules of Civil Procedure. Which contractual clause most directly addresses this eDiscovery requirement?
The provider must replicate all customer backups across at least three geographic regions using immutable object storage.
The provider must, upon written notice of litigation, place an immediate hold on data destruction and deliver a forensically sound export of all requested tenant ESI-including metadata-within a defined period.
The provider must supply quarterly SOC 2 Type II reports covering the security and availability trust principles.
All data at rest must be encrypted with keys generated and managed exclusively by the provider.
ISO/IEC 27050-2 recommends that cloud customers negotiate the ability to suspend normal retention schedules and obtain a forensically sound export of all relevant ESI, including system metadata, within an agreed time-frame. This ensures the customer can meet the preservation and collection phases of the EDRM when a litigation hold is triggered. Merely encrypting data with provider-managed keys, replicating backups, or receiving SOC 2 attestations may improve security or assurance, but none of those provisions guarantees timely, defensible access to preserved ESI for legal discovery.
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ISC2 Certified Cloud Security Professional (CCSP)
Legal, Risk and Compliance
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