ISC2 Certified Cloud Security Professional (CCSP) Practice Question
A Tier-1 analyst in your organization's cloud-focused security operations center (SOC) is monitoring the SIEM dashboard. Within five minutes the analyst observes a steady stream of outbound connections from a normally dormant Platform-as-a-Service (PaaS) workload to an unfamiliar external IP address. Initial triage confirms that the traffic is unauthorized and may indicate data exfiltration. According to standard SOC role segregation and escalation procedures, which action should the Tier-1 analyst take next?
Create an incident ticket and escalate the event to the Tier-2 response team for deeper investigation and containment.
Close the alert as a false positive because the traffic did not trigger a critical alarm.
Immediately shut down the affected PaaS instance to stop the traffic.
Notify law enforcement to initiate legal proceedings against the suspected attacker.
In most SOC operating models, Tier-1 (or Level-1) analysts are responsible for continuous monitoring, initial alert triage, basic enrichment, and determination of whether the event represents a true security incident. Once a potential incident is confirmed, Tier-1 hands the case off to a higher tier (often Tier-2 or an incident response team) that has the authority and expertise to perform deeper investigation, containment, and eradication actions such as isolating hosts or blocking traffic. Directly shutting down cloud resources or contacting external parties typically exceeds Tier-1 authority and could disrupt evidence collection. Dismissing the alert without investigation would violate SOC procedures. Therefore, the correct next step for the Tier-1 analyst is to escalate the incident to the designated Tier-2 responder for further analysis and coordinated response.
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ISC2 Certified Cloud Security Professional (CCSP)
Cloud Security Operations
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