Crucial Exams

ISC2 Certified Cloud Security Professional (CCSP) Practice Question

A cloud provider's security operations center detects a burst of unauthorized API calls against several tenants. An analyst logs the event as an incident in the ITIL-aligned ticketing system. According to standard incident management workflow, which activity should the analyst perform next to ensure appropriate response and resource allocation while minimizing impact on affected tenants?

  • Apply the predefined categorization and determine its priority based on impact and urgency.

  • Close the incident once the API calls have stopped to free response resources.

  • Begin a detailed root-cause analysis of the unauthorized API activity.

  • Escalate the ticket directly to problem management for long-term corrective action.

ISC2 Certified Cloud Security Professional (CCSP)
Cloud Security Operations
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