ISC2 Certified in Cybersecurity (CC) Practice Question
Which characteristic most clearly distinguishes a managed service provider (MSP) from traditional break-fix technical support when securing customer IT environments?
Operates solely on-premises under a time-and-materials billing model
Offers ad-hoc break/fix assistance without continuous monitoring
Provides proactive, subscription-based remote management of customer systems
Sells hardware appliances for customers to manage on their own
An MSP enters an ongoing, subscription-based relationship in which it remotely and proactively monitors, maintains, and secures the customer's infrastructure. This constant management differentiates it from models that simply sell hardware, bill only for on-site labor, or provide short-term assistance without continuous oversight.
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ISC2 Certified in Cybersecurity (CC)
Network Security
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