Documenting each change request creates an official record that can be reviewed later to confirm who requested, approved, and implemented the change, as well as what was altered and why. This audit trail supports accountability, helps evaluate the success or failure of the modification, and provides information needed for troubleshooting or compliance reviews. Merely documenting a change does not in itself guarantee success, push patches automatically, or replace stakeholder approvals; instead, it supplies the evidence and context on which those additional activities rely.
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ISC2 Certified in Cybersecurity (CC)
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