GCP Cloud Digital Leader Practice Question

When working with Google Cloud Customer Care, you open a technical support case. Which action marks the transition from the Proposed Solution state to the Resolved state in the standard support case lifecycle?

  • Google Cloud's billing team issues a credit related to the incident.

  • A Technical Solutions Engineer internally validates that the root cause has been fixed.

  • The case is automatically closed after a predefined time period elapses.

  • You acknowledge that the provided solution has successfully resolved your issue.

GCP Cloud Digital Leader
Scaling with Google Cloud Operations
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