When discussing sensitive company information over instant messaging, which practice should you follow to ensure the conversation remains confidential?
Write the information on paper and deliver it instead of using instant messaging
Discuss sensitive information openly since all instant messaging is secure
Prefer communicating sensitive information via personal email to avoid company surveillance
Use a company-approved instant messaging platform with encryption
The correct answer is 'Use a company-approved instant messaging platform with encryption' because encryption ensures that the contents of the messages are not readable by anyone other than the intended recipient. Even if intercepted, encrypted messages would be indecipherable to unauthorized individuals. Other options, such as using personal email, introduce significant security risks and often violate company policy. Discussing information openly is unsafe as not all platforms are secure by default, and physical delivery is often impractical.
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What is encryption in instant messaging?
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Why is it important to use a company-approved platform for sensitive communication?
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What makes personal email less secure for sharing sensitive information?