A user has just physically connected a new external webcam to their laptop. What is the BEST next step to ensure the device will function correctly with all of its intended features?
Install or verify the latest drivers from the webcam manufacturer.
Select the new webcam as the video source in a conferencing application.
Clean the webcam lens to improve image quality.
Adjust the camera's angle to capture the desired view.
The best next step is to install or verify the latest drivers from the webcam manufacturer. While modern operating systems often install generic Plug-and-Play drivers automatically, these may not support all of the device's specific features. Installing the manufacturer's official drivers ensures the webcam is fully functional as advertised. Selecting the webcam in an application is a necessary step, but it can only be done after the system properly recognizes the device via its drivers. Adjusting the camera's angle and cleaning the lens are usability and maintenance tasks performed after the webcam is confirmed to be working.
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Why are drivers necessary for devices like webcams?
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How can you verify if the correct drivers for a webcam are installed?
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What should you do if the drivers for a webcam are outdated or unavailable?