CompTIA ITF+ FC0-U61 Practice Question
You are an IT support technician and users report that the office printer is not printing documents. You gather initial information and suspect the issue might be due to a network connectivity problem. What should be your next step to test this theory?
Reinstall the printer drivers on all connected computers
Perform a ping test to the printer's IP address
Restart the printer to refresh its network settings
Replace the network cable connected to the printer