An office employee attempts to open their company's customer relationship management (CRM) software but finds that they cannot connect to it. Assuming that the CRM software is hosted on the office's local network, what is the most likely reason for this issue?
Their computer is currently in airplane mode.
Their computer is not connected to the office's local network.
The internet connection in the office is down.
A firewall is blocking their access to the internet.
The most likely reason the employee cannot access the CRM software is that their computer is not connected to the local network, as access to local network hosted applications requires a connection to that network. If the internet was down but the local network was still operational, they should still be able to access local network hosted applications. If the computer was in airplane mode, it would disable all wireless connections, including the local network, but the key factor is the connection to the local network itself. The presence of a firewall may block specific incoming or outgoing traffic but would not typically prevent access to applications hosted within the same local network unless incorrectly configured.
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