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Free CompTIA ITF+ FC0-U61 Practice Question

An employee in your company is complaining that they are not receiving important emails from clients. You checked the server and confirmed that the emails are indeed being sent to this employee. As a first step in troubleshooting, which of the following actions should you take to resolve this issue?

  • Change the theme of the email client to refresh the settings.

  • Check the spam or junk email folder to see if the emails were incorrectly marked as spam.

  • Add a signature to the employee's email account to verify its proper functioning.

  • Create a new email address for the employee.

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Applications and Software
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IT Concepts and Terminology
CompTIA ITF+ FC0-U61
  • IT Concepts and Terminology
  • Infrastructure
  • Applications and Software
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  • Software Development Concepts
  • Database Fundamentals
  • Security