An employee has connected their new desktop printer through a standard wired interface, but their computer doesn't seem to recognize it. The printer does not respond to print commands. What is the best next step to troubleshoot this problem?
Turn off the firewall on the computer to check if it is blocking the printer from being recognized.
Download and install the printer's software from the manufacturer's support site or use the provided installation media.
Obtain a higher quality cable to ensure better connectivity between the printer and the computer.
Switch to using a wireless connection instead of a wired one for the printer.