CompTIA ITF+ FC0-U61 Practice Question

After resolving an issue with a user's computer, what is the BEST next step to ensure that future occurrences of the problem can be handled more efficiently?

  • Test another possible theory related to the problem.

  • Discard any notes about the troubleshooting process.

  • Undo steps taken and test system functionality.

  • Document the findings, actions taken, and outcomes.

CompTIA ITF+ FC0-U61
IT Concepts and Terminology
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