Selecting the 'Verify and install the necessary drivers for the camera' is the best initial action because drivers are critical for ensuring that the operating system can communicate with the hardware of the webcam. Without the correct driver, the device may not function at all or may have limited capabilities. Adjusting the frame captured by the webcam only affects the visual result but doesn't contribute to the fundamental functionality of the device. Cleaning might improve the picture quality but will not affect if the webcam can operate or be recognized by the system. While ensuring the availability of physical connections is part of the setup, this action alone does not address the software requirements needed for the device to operate accurately with the laptop.