A user reports that their computer will not turn on. After confirming that the computer is properly plugged in, what is the NEXT most obvious question to ask to troubleshoot the power issue?
Have you tried using another device on the same power source?
Are there any error messages on the screen?
Is the power outlet functioning?
Did you install new software before the computer failed to turn on?
The correct answer is 'Is the power outlet functioning?' because it's logical to check if the power source itself is working before investigating more complex issues with the computer's internal hardware or software. If there's no power being supplied to the computer, it won't turn on, no matter if everything else is in perfect order. 'Are there any error messages?' would not be applicable since the computer is not turning on at all. 'Have you tried using another device?' can help determine if the issue lies with the computer or other components, but it's not the most direct next step. 'Did you install new software?' is unrelated to a power issue, which is what is being reported in this scenario.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What can I do to test if a power outlet is functioning properly?
Open an interactive chat with Bash
What should I check if the power outlet is confirmed to be functioning?
Open an interactive chat with Bash
What other troubleshooting steps should I take if my computer won’t turn on?