Free CompTIA ITF+ FC0-U61 Practice Question

A user reports that their computer is not connecting to the internet. You have already verified that the network cable is connected and the network adapter is functioning properly. What should be your next step in troubleshooting this issue?

  • Upgrade the network card drivers without checking current configuration settings.

  • Check the computer's IP configuration.

  • Replace the network cable again even though it was already determined to be functioning.

  • Immediately format the computer and reinstall the operating system.

This question's topic:
CompTIA ITF+ FC0-U61 / 
IT Concepts and Terminology
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