A user reports that a previously functioning printer is no longer working. You've confirmed that the printer is turned on and properly connected to the network. Which of the following should be your NEXT step according to the troubleshooting methodology?
Check if there has been a recent update to the printer drivers.
Advise the user to avoid printing until the issue is resolved.
Reboot the user's computer, as it may solve most problems.
Replace the printer with a new model, as it may be outdated.
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