Free CompTIA ITF+ FC0-U61 Practice Question
A user reports that a previously functioning printer is no longer working. You've confirmed that the printer is turned on and properly connected to the network. Which of the following should be your NEXT step according to the troubleshooting methodology?
Reboot the user's computer, as it may solve most problems.
Advise the user to avoid printing until the issue is resolved.
Replace the printer with a new model, as it may be outdated.
Check if there has been a recent update to the printer drivers.
This question's topic:
CompTIA ITF+ FC0-U61 /
IT Concepts and Terminology
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