Upon observing fluctuations in the responsiveness and increased error responses of a recently deployed web service dashboard, what primary action should a developer take to acquire in-depth insights into the underlying problems causing these symptoms?
Roll back to an earlier version of the codebase before the appearance of the performance issues
Initiate a support ticket with the cloud provider's technical support team
Review specific log entries or trace data to identify error details and execution paths causing issues
Expand the compute and memory allocation for the service to handle a higher request load