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Crucial Exams

CompTIA Data+ DA0-002 (V2) Practice Question

A data analyst is helping the product team create a survey to measure customer satisfaction with a new feature in their mobile application. The primary goal is to collect quantitative data that can be used to calculate an average satisfaction score and monitor trends over time. Which of the following question types would be the MOST appropriate to include in the survey to meet this specific requirement?

  • A multiple-choice question, such as 'Which of the following best describes your experience with the new feature?' with options like 'Easy to use', 'Buggy', and 'Helpful'.

  • An open-ended question, such as 'What are your thoughts on the new feature?'.

  • A dichotomous question, such as 'Did you find the new feature useful?' with 'Yes' or 'No' answers.

  • A 5-point Likert scale question, such as 'How satisfied are you with the new feature?' with options from 'Very Dissatisfied' to 'Very Satisfied'.

CompTIA Data+ DA0-002 (V2)
Data Acquisition and Preparation
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