A new service was introduced to support global users. Some offices connect by name without issues, while others fail with connection errors. The network team confirms that all traffic reaches the servers in multiple regions, and security group rules are consistent. Which cause is leading to these failures?
An encryption certificate mismatch is blocking requests
Locations are using stale name references that do not align with the new service
A vantage point-based routing policy is configured for limited offices
A firewall rule is discarding traffic from particular regions
Offices are relying on stale name references that do not match the new service, leading to connection problems. When these references are updated, all offices can access the service. An encryption certificate mismatch usually triggers a warning about trust but does not block specific regions selectively. A vantage point-based routing policy typically directs traffic to regional servers, but it would not target a small number of offices unless it was configured for these offices alone. Firewall rules usually block traffic at a broader level, not for a limited set of offices.
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