A development team is creating a contact center platform that converts audio responses into text while ensuring data security during transit and storage. Which approach meets these objectives?
Install a self-managed utility that produces text files and places them on a standard file share
Store all recordings in an open-access repository for future manual transcription by on-site staff
Deploy a managed service to transform the audio and protect the data throughout the entire workflow
Send audio clips to a public queue and run a separate script for text generation without using built-in encryption
The provider-managed speech interface offers real-time processing and safeguards data with encryption at every step. This satisfies the need for rapid transcription and secure handling of sensitive information. Other solutions lack adequate protection or do not handle the conversion process in an automated and protected manner.
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