A company subscribes to a Software as a Service (SaaS) application for its customer relationship management (CRM). According to the shared responsibility model, who is typically responsible for patching the underlying operating system of the servers hosting this application?
The SaaS provider
The customer
The underlying IaaS provider, but not the SaaS provider
Both the customer and the provider share this responsibility
In a Software as a Service (SaaS) model, the provider is responsible for managing and maintaining the entire infrastructure, platform, and application. This includes patching the underlying operating systems and servers. The customer's responsibility is focused on managing their data, user access, and specific application configurations. Therefore, the SaaS provider is responsible for server-level patching.
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