Free CompTIA Cloud+ CV0-003 Practice Question
A cloud client's contract stipulates a guaranteed minimum operational service performance, which recent audits show has been undershot. The reported availability over the last month is 0.1% below the contracted threshold. Which of the following steps should be prioritized to align service delivery with the contractual obligation?
Increment backup frequency to mitigate potential data loss from service interruptions.
Review the contractual agreement to confirm the exact figures for required service performance.
Enhance the regularity of system performance reports to identify potential downtime more rapidly.
Initiate an investigation to identify and remediate the cause of the reduced service availability.
This question's topic:
CompTIA Cloud+ CV0-003 /
Operations and Support
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