CompTIA Cloud+ CV0-003 Practice Question

A cloud client's contract stipulates a guaranteed minimum operational service performance, which recent audits show has been undershot. The reported availability over the last month is 0.1% below the contracted threshold. Which of the following steps should be prioritized to align service delivery with the contractual obligation?

  • Initiate an investigation to identify and remediate the cause of the reduced service availability.

  • Review the contractual agreement to confirm the exact figures for required service performance.

  • Enhance the regularity of system performance reports to identify potential downtime more rapidly.

  • Increment backup frequency to mitigate potential data loss from service interruptions.

CompTIA Cloud+ CV0-003
Operations and Support
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